Return Policy
Stationery Products Return Policy:
All sales are final. No cancellations, returns, or exchanges can be accepted. However, if there is something wrong with your order please contact me directly to yscosupport@yscostationery.com
The Secret Garden Return Policy:
We really hope that you love your YS,Co. items as much as we do. But if for some reason, you would like to make a return, please read the following before you proceed:
- Returns and exchanges must be done within 14 days of receiving the order.
- Items must be unused and intact in the original packaging to be eligible for return. Used, damaged, or altered items may be rejected.
- Return shipping cost* will be deducted from your refund.
- Returns beyond 14 days of receipt will be rejected.
- Obtain a tracking number and proof of postage when dropping off your package.
*Return shipping cost: USA: 7.99 USD
If there is something wrong with your order, please contact yscosupport@yscostationery.com.
Once an order is placed, the shipping address cannot be changed. Please ensure accuracy before completing your purchase.
To begin your return, click here.